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ASD patients reveal on their pains
•ASD is common with those who work in call centres equipped with cheap headsets
•How Call centers can solve this serious problem
"I've been suffering from this type of thing for a little over 7 months now.I experience a burning sensation on my ear all day and also at the very moment I hear of a loud noise which surpasses my designated decibel level Reached at by my audiologist."Narrates Taty with a saddened face."I also experience constant ringing tones on my left ear also referred to as tinnitus,which I wrote a small post about how you can get it.
Taty is among the few who have actually come out.Most victims of this disorder Acoustic Shock Disorder(ASD) fear coming out as they fear getting scold and also stigmatisation. As Bever,another ASD patient,reveals;
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"I have been badmouthed,scolded at,chased away by parents of small children who I happen to sit beside on different occasions.I have ASD and when a small child cries loud,I start experiencing' stinging 'pain on my face and ear and this goes on for the rest of the day.Parents of the children always are shocked by my negative reaction towards their children and always counter-react by chasing me away,abusing me and they start badmouthing me."You might be familiar to the misophonia disorder which is also known as selective sound sensitivity.I recall when I was young I used to have this lovely neighbour who had it.I used to play with her boys.From all the childhood games to scratching the wall with metallic objects.One day,her boy was scratching the wall with a metal object.His mom came at the room and snatched the metallic object from the son and told him not to repeat that again.I could comprehend why..but as she walked out she said the sound produced from the scratching action was giving her an imaginary tooth discomfort.Years later I came to fathom what she meant.
Similar to ASD but way too different from ASD since ASD is Real while Misophonia like that of tooth discomfort is Imaginary but all in all they bring discomfort in the patient.
According to Myriam Westcott,an Audiologist, ASS(Acoustic Shock Syndrome or disorder)is an "involuntary response to a sound perceived as traumatic
(usually a sudden, unexpected loud sound heard near the ear), which causes a specific and consistent pattern of neurophysiological and
psychological symptoms. These include aural pain/fullness, tinnitus, hyperacusis, muffled
hearing, vertigo and other unusual symptoms"
READ ALSO:Hello?Wait Who is on the Line?
READ ALSO:"It's Over Between Me and You.[How an Image can sever the relationship tie]This syndrome has been acquired mostly by those who work at call centres.This is because in call centres there are all levels of noise.It could be the fax machines,could be an unexpected loud noise during the call e.t.c. This is a serious condition that treatment must be availed to.
Companies with call centres can avoid this from happening to their employees by having in place headsets that can reject the incoming shriek in real time(16milliseconds) like this headset
Polaris Soundshield 4G Acoustic
Protection device.
:Image credit courtesy
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